Privacy Policy

1. Data collected

When you use our website, we collect the following personal data through our contact form and our newsletter sign-up form:

  • Last name
  • First name
  • Artist name
  • Email address
  • Social media (if provided)

We also use tracking tools such as Google Analytics and the Facebook Pixel to analyze visitor behavior on our website.

2. Purposes of processing

The data collected is used for:

  • Handling requests sent through the contact form.
  • Sending newsletters and promotional campaigns.
  • Analyzing traffic and visitor behavior to improve the user experience.

3. Legal basis

The processing of this data is based on user consent, in accordance with the GDPR. Consent is collected when signing up for the newsletter or submitting a form.

4. Data retention

Personal data is kept for 3 years from the last contact with the user (for example opening a newsletter or clicking a link). After this period, it is deleted or anonymized.

5. Data recipients

The data collected is accessible only to:

  • The label director
  • The marketing manager
  • The partners

6. Data hosting

The data collected is hosted by Mailchimp, a GDPR-compliant platform certified for processing personal data.

7. User rights

In accordance with the GDPR, every user has the following rights:

  • Right of access: obtain confirmation as to whether personal data is being processed and, if so, access to that data.
  • Right to rectification: request the correction of inaccurate or incomplete data.
  • Right to erasure (right to be forgotten): request the deletion of personal data.

To exercise these rights, users can send their request by email to: contact@cielnoir.fr.

8. Withdrawal of consent

Users can unsubscribe from the newsletter or withdraw their consent at any time by sending an email to contact@cielnoir.fr.

9. Changes to this privacy policy

CIEL NOIR reserves the right to modify this privacy policy at any time to ensure compliance with applicable law. Users will be informed of any significant change via the website or by email.

10. Contact

For any question about this privacy policy, you can contact us at: contact@cielnoir.fr.